Welcome to the Consumer Affairs Commission

Consumer Protection Laws

DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION?

The answer is YES

As a consumer, you have rights and responsibilities. These pages inform you about those laws that govern consumer protection.

Learn More

File A Complaint

Are you being treated unfairly by a vendor?

If you have complained to a vendor about a service or product and the matter was not satisfactorily resolved, the Complaints Department at the Consumer Affairs Commission will be able to help. Through the use of the Consumer Protection Act among other pieces of legislation, the Complaints Department team will seek to resolve your complaint.

File a Complaint Now

Get The Latest Prices

The Consumer Affairs Commission’s independent Grocery and Petrol Prices comparison tool is Easy as 1-2-3…

It really is that simple. Make your selection along with your location and you will give you the best surveyed price in your area.

 

 

CAC in the News

CAC: No sign of price gouging

Saturday, 21 September 2024
Source: The Jamaica Gleaner Article: https://jamaica-gleaner.com/article/lead-stories/20240921/cac-no-sign-price-gouging Read More...

CAC Monitoring Local Commercial Trade for Post-Hurricane Price Gouging

Thursday, 19 September 2024
Source: Jamaica Information Service Article: https://jis.gov.jm/cac-monitoring-local-commercial-trade-for-posat-hurricane-price-gouging/ Read More...

Consumers Urged to Use CAC’s Price Enquiry Tool for Textbook Purchases

Wednesday, 04 September 2024
Source: The Ministry of Industry, Investment and Commerce... Read More...

CAC School Textbook Price Survey shows 6.61% average increase

Tuesday, 03 September 2024
Source: Jamaica Gleaner Article: https://jamaica-gleaner.com/article/news/20240903/cac-school-textbook-price-survey-shows-661-average-increase Read More...

CAC Provides Tips for Consumers Making Back-to-School Purchases

Thursday, 29 August 2024
Source: Jamaica Information Service Article: https://jis.gov.jm/features/cac-provides-tips-for-consumers-making-back-to-school-purchases/ Read More...

Green concerned about price gouging of agriculture products

Tuesday, 27 August 2024
Source: Jamaica Gleaner Article: https://jamaica-gleaner.com/article/news/20240827/green-concerned-about-price-gouging-agriculture-products Read More...
  •  Ministry of Industry, Investment and Commerce
  • Trade Board Jamaica
  • Food Storage and Prevention of Infestation Division

Consumer Advice

Open Data

  •  Ministry of Industry, Investment and Commerce
  • Trade Board Jamaica
  • Food Storage and Prevention of Infestation Division