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Welcome to the Consumer Affairs Commission
Consumer Protection Laws
DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION?
The answer is YES.
As a consumer, you have rights and responsibilities. These pages inform you about those laws that govern consumer protection.
File A Complaint
Are you being treated unfairly by a vendor?
If you have complained to a vendor about a service or product and the matter was not satisfactorily resolved, the Complaints Department at the Consumer Affairs Commission will be able to help. Through the use of the Consumer Protection Act among other pieces of legislation, the Complaints Department team will seek to resolve your complaint.
Get The Latest Prices
The Consumer Affairs Commission’s independent Grocery and Petrol Prices comparison tool is Easy as 1-2-3…
It really is that simple. Make your selection along with your location and you will give you the best surveyed price in your area.
CAC in the News
World Consumer Rights Day to Focus on Sustainable Living
Thursday, 13 March 2025Source: Jamaica Information Service Article: https://jis.gov.jm/world-consumer-rights-day-to-focus-on-sustainable-living/ Read More...
CAC reminds consumers to be aware of their shopping rights
Thursday, 31 October 2024Source: The Gleaner... Read More...
Consumer Affairs Commission: Report, don’t rant
Wednesday, 30 October 2024Source: The Jamaica Observer Article: https://www.jamaicaobserver.com/2024/10/30/consumer-affairs-commission-report-dont-rant/ Read More...
Trust on thin ice
Wednesday, 30 October 2024Source: The Jamaica Observer Article: https://www.jamaicaobserver.com/2024/10/30/trust-thin-ice/#google_vignette Read More...
We’re not the police
Wednesday, 30 October 2024Source: The Jamaica Observer Article: https://www.jamaicaobserver.com/2024/10/30/were-not-the-police/ Read More...
CAC says not all increases mean price gouging
Friday, 25 October 2024Source: The Ministry of Industry, Investment & Commerce Article: https://www.miic.gov.jm/content/cac-says-not-all-increases-mean-price-gouging Read More...
Ministry of Industry, Investment and Commerce
Features
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An open statement to the Jamaica Bankers Association of Jamaica. Consumers demand answers from the banks.
Open Letter to Bankers
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Download a PDF copy of our book "Eating Right when Money Tight" and get recipes for nutritious but economical Jamaican meal
Eating Right when Money Tight Book
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Learn more about the Government of Jamaica Logistics Hub initiative and how consumers will be affected.
CAC and the Logistics Hub
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Children are consumers too! Click to read topical articles and the latest research findings keep you in touch with what you
Young Consumers
Consumer Advice
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Open Data
Explore the CAC Open Data Repository Grocery PricesPetrol PricesTextbook Prices (Primary and Secondary) |
Latest Publications |
- Ministry of Industry, Investment and Commerce
