Welcome to the Consumer Affairs Commission

Consumer Protection Laws

DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION?

The answer is YES

As a consumer, you have rights and responsibilities. These pages inform you about those laws that govern consumer protection.

Learn More

File A Complaint

Are you being treated unfairly by a vendor?

If you have complained to a vendor about a service or product and the matter was not satisfactorily resolved, the Complaints Department at the Consumer Affairs Commission will be able to help. Through the use of the Consumer Protection Act among other pieces of legislation, the Complaints Department team will seek to resolve your complaint.

File a Complaint Now

Get The Latest Prices

The Consumer Affairs Commission’s independent Grocery and Petrol Prices comparison tool is Easy as 1-2-3…

It really is that simple. Make your selection along with your location and you will give you the best surveyed price in your area.

 

 

CAC in the News

Dissatisfied Consumers Urged to Voice Concerns through Proper Channels

Friday, 16 May 2025
Source: The Jamaica Information Service Article: https://jis.gov.jm/dissatisfied-consumers-urged-to-voice-concerns-through-proper-channels/ Read More...

CAC Urges Vendors to Uphold Transparency and Respect Shoppers’ Right to Information

Wednesday, 07 May 2025
Source: The Jamaica Information Service... Read More...

World Consumer Rights Day to Focus on Sustainable Living

Thursday, 13 March 2025
Source: Jamaica Information Service Article: https://jis.gov.jm/world-consumer-rights-day-to-focus-on-sustainable-living/ Read More...

CAC reminds consumers to be aware of their shopping rights

Thursday, 31 October 2024
Source: The Gleaner... Read More...

Consumer Affairs Commission: Report, don’t rant

Wednesday, 30 October 2024
Source: The Jamaica Observer Article: https://www.jamaicaobserver.com/2024/10/30/consumer-affairs-commission-report-dont-rant/ Read More...

Trust on thin ice

Wednesday, 30 October 2024
Source: The Jamaica Observer Article: https://www.jamaicaobserver.com/2024/10/30/trust-thin-ice/#google_vignette Read More...
  •  Ministry of Industry, Investment and Commerce
  • Trade Board Jamaica
  • Food Storage and Prevention of Infestation Division

Consumer Advice

Open Data

  •  Ministry of Industry, Investment and Commerce
  • Trade Board Jamaica
  • Food Storage and Prevention of Infestation Division