Consumer Advice - Overview


Consumer education is one of the primary functions of the Consumer Affairs Commission. While some of this education focuses on acquainting constituents with their rights and responsibilities and the provisions of the Consumer Protection Act (CPA), the agency also provides guidance in many other areas which impact consumers. 
 
Our pragmatic approach to consumer issues has propelled us to address a myriad of issues such as budgeting, meal preparation, backyard gardening and comparative shopping, among others. The information we provide on these topics will be expanded and updated on a regular basis to ensure relevance. 
 
 
A large percentage of the persons impacted by our consumer education initiative are adults, however, the programmes of the Commission are not geared towards adults only. In fact, the agency interfaces with students on a regular basis through its community outreach activities which have schools as a key target.   We recognize that while students may not be engaged in the actual purchasing of goods and services, they very often influence the purchasing decisions.   It is for this reason that the CAC has incorporated a “Kiddies Link” in its online offerings. In this section, the rights and responsibilities of consumers are broken down into manageable chunks expressed in simple language presented in a user-friendly format.
 
We invite you to avail yourselves of the wealth of information at your disposal and to contact our offices should there be need for additional data or for clarification of the existing material.

CAC Advice

Consumer Advice - Overview

Sunday, 10 May 2015
Consumer education is one of the primary functions of the Consumer Affairs Commission. While some of this education focuses on acquainting constituents with their rights and responsibilities and the provisions of the Consumer Protection Act (CPA),... Read More...

Fraudulent Health Claims: Don't be Fooled

Wednesday, 19 September 2007
  Consumers waste billions of dollars on unproven, fraudulently marketed, and sometimes useless health care products and treatments. In addition, those with serious medical problems may be wasting valuable time before seeking proper treatment.... Read More...

LAST MINUTE SHOPPING AND RECALLS

Thursday, 15 November 2007
  During the Christmas period, persons normally leave their shopping for food, home supplies and gifts till the last minute. This may be because of when they are paid or when bonuses are received. The Consumer Affairs Commission strongly... Read More...

MANAGING BACK-TO-SCHOOL EXPENSES

Thursday, 02 August 2007
Planning & Budgeting     HOW SOON SHOULD BUDGETING BEGIN? For parents with children who will attend school for the first time as well as those who will start a new grade in the new school term, budgeting should begin at least two to three... Read More...

Tips on purchasing Safe Toys

Sunday, 10 May 2015
 The focus ought not be on appearance or price. The basis for purchasing toys for children ought to be safety and educational stimulation. Make sure that parts do not detach easily, hence posing a choking hazard for children between ages 0 to 8... Read More...