Chairman’s New Year’s Message 2017

Click Here

CAC Courtesy
Call on PSOJ 

Click here

Petroleum Trade
Reform Committee

Click here

Welcome to the Consumer Affairs Commission

Consumer Protection Laws


The answer is YES

As a consumer, you have rights and responsibilities. These pages inform you about those laws that govern consumer protection.

Learn More

File A Complaint

Are you being treated unfairly by a vendor?

If you have complained to a vendor about a service or product and the matter was not satisfactorily resolved, the Complaints Department at the Consumer Affairs Commission will be able to help. Through the use of the Consumer Protection Act among other pieces of legislation, the Complaints Department team will seek to resolve your complaint.

File a Complaint Now

Get The Latest Prices

The Consumer Affairs Commission’s independent Grocery and Petrol Prices comparison tool is Easy as 1-2-3…

It really is that simple. Make your selection along with your location and you will give you the best surveyed price in your area.

Price Comparison Tool

CAC News

Banking Hall Wait Time Survey Report

Saturday, 18 February 2017
This study examined the wait time experiences of banking clients in the Kingston Metropolitan Area (KMA).  Three hundred (300) respondents were... Read More...

Chairman’s New Year’s Message 2017

Thursday, 12 January 2017
The Year 2017 has started out well with consumer confidence remaining high in Jamaica. It is our mandate to increase consumer confidence by giving... Read More...

No Evidence of Plastic in Rice

Saturday, 17 December 2016
By Latonya Linton, Jamaica Information Service December 14, 2016 Minister of Industry, Commerce, Agriculture and Fisheries, Hon. Karl Samuda, says... Read More...

CAC continues to press for “Bad Gas” compensation

Saturday, 17 December 2016
The Consumer Affairs Commission’s (CAC), today (December 13) participated in discussions with some key stakeholders of the petrol industry with an... Read More...

Jamaica Customs Ceases Clearance of Rice at Ports with Immediate Effect

Wednesday, 14 December 2016
The Consumer Affairs Commission who is apart of the regulatory team is probing the allegations of fake rice in Jamaica." The story by JIS can be... Read More...

CAC Courtesy Call on PSOJ President Oct 18 2016

Saturday, 05 November 2016
Private Sector Organisation of Jamaica (PSOJ) President, Mr. Paul B. Scott (centre) discussing matters relating to ethical business practices in the... Read More...

Consumer Advice

Open Data

  • Trade Board Jamaica
  • Food Storage and Prevention of Infestation Division