The Consumer Affairs Commission Jamaica

An Agency of the Ministry of Industry, Investment and Commerce
Government of Jamaica

Who We Are and What We Do

The Consumer Affairs Commission is a government agency established to inform, educate and empowerconsumers to protect themselves in the marketplace.

The work of the Commission is three pronged: we engage in market research, provide complaint resolutionservices and run a vibrant consumer education programme.  All the services provided by the Commission are free as the organization is fully funded by Government.    

The CAC operates under the Trade Act of 1955 and the Consumer Protection Act of 2005.
CAC News
Consumer Alert for November 2014 17 November 2014, 20.29 Administrator CAC News
Consumer Alert for November 2014
  The Consumaer Affairs Commission has released the latest issue of the Consumer Alert for November 2014. This publication seeks to compare prices for common grocery items among supermarkets in major towns accross
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CAC Interactive Annual School Textbook Survey Result 2014 15 October 2014, 00.08 Administrator CAC News
CAC Interactive Annual School Textbook Survey Result 2014
  The result for the Annual School Textbook Survey 2014 conducted by the Consumer Affairs Commission is now available. Click here to download (pdf) Click here for our interactive data
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Textbook Prices rise on average 12 percent 26 August 2014, 02.32 Administrator CAC News
Textbook Prices rise on average 12 percent
Jamaicans will pay an average increase of 12% for textbooks this academic year. This is the word from the Consumer Affairs Commission (CAC) based on a survey of 128 text books (13 infant, 34 primary and 81 secondary), in 49
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CVM Television Acquisition of Exclusive Broadcast Television Rights August 15, 2014
Click here for
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CAC Secures 9.4 Million Dollars in Refunds/Compensation in first Quarter of the Financial Year
FOR IMMEDIATE RELEASE July 17, 2014 In the first Quarter of the 2014/2015 Financial Year, the Consumer Affairs Commission (CAC) handled 593 complaints, 375 of which were new. The refunds and compensation obtained over the
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